Q1) How long is a Half & Full Day Tour?
Our Half Days run for 4 hours and Full Day for 8 hours.
Q2) Can I customize a tour?
Sure! Customized tours can be arranged for your service.
Q3) Does the entrance fees cover attractions like Georgia Aquarium or World of Coke or CNN?
No, but we do pass thru these sites and provide some cool commentary.
We would advise youto explore these attractions after the tour because these attractions
can be time consuming from 1.5 hours to 3 hours.
Q4) Can we request a final drop off point at a Historical Site or Attraction rather than my hotel or home?
Absolutely! We pride ourselves on flexibility to make sure you have a great tour.
Q5) What kind of vehicles are used for the tours and charters?
Our vehicles consist of a Sedan (3-4ppl), SUV (6-8ppl), and Passenger vans (13-14).(8-14ppl)
We also can offer Mini-buses (15-35) and Motor coaches for groups of 56 people.
Q6) Do you pick up at hotels?
Yes, we pick up at any hotel, home or public landmark in the Atlanta Downtown, Midtown, and Buckhead area. If one isn’t staying in within the perimeter we can meet at a neutral location or we can pick you up
for an additional fee. Additional fee amount will depend on the pick-up location.
Q7) What is the age limit for kids pricing?
Children 7yrs & under may ride for free.
$55 for Children 8yrs - 12yrs
Q8) How far in advance should I place my reservation for a tour?
Availability changes daily and we suggest you place reservation as soon as you have confirmed travel dates & times.
Q9) How do I make a reservations?
You can make a reservation online by clicking our "Book Now" link or contacting us at (404) 685-1090.
Q10) Can you call me to remind me of my pick up?
Yes! We will gladly place a courtesy call to remind you of your reservation at the time of, a few hours before or the day before your pick up.
Q11) Can I smoke in your vehicles?
Smoking is not permitted in any of our vehicles.
Q12) How much time do I have to meet the Chauffeur at the airport?
We allow 30 minutes(45 minutes for international) of free wait time on each Airport Transfer for you to off-board and pick up your luggage. If you do not meet our Chauffeur or call us within 30 minutes of your plane landing we will consider you a NO SHOW and you will be charged in full for the reservation.
Q13) How will I pay for my ride?
All service providers accept Cash, Cashiers Check, Visa, Mastercard, American Express, Discover.
Q14) What is the alcohol/ drug policy?
Alcohol consumption or posession is not permitted by ANYONE in the vehicle under 21 years of age. Illegal drug consumption or posession by any passenger is not permitted. Breaking these terms is grounds for
immediate termination of service for All passengers with No Refund.
Q15) What is the Lost-and-Found policy?
We are not responsible for any baggage, personal items, or anything else left behind by passengers in the vehicle. However please contact us if you have lost an item and we will return it to you if we find it.
Q16)What’s your policy on rain?
All tours take place rain or shine except for severe lightning, snow, or ice. Tours for severe weather may
be rescheduled or refunded.
Q17)What are some of hop off stops included on the tours for us to explore?
CNN Center (lunch stop only), Shrine of the Black Madonna Culture Ctr & Bookstore,
The Varsity, Confederate Hall & Education Center, Summit Sky Ride, Discovering Stone Mountain Museum,
The Apex ,Madam CJ Walker Museum, The King Center, Carter Center, The Governors Mansion
***The hop off stops varies due to certain sites operating only on selected days or times***
Q18) What if my question is not answered?
For more information about our City Tours or Atlanta Shuttle Service, call us today.